My husband and I first purchased a forerunner of the iMRS system some 20 years ago on the advice of a relative, who was an osteopath. We used it very regularly over the years for all sorts of conditions, but when it wore out, we weren’t in a position to replace it.
A couple of years ago, at the age of 82, my husband underwent life-saving abdominal surgery, following which, we purchased a second-hand iMRS system, since we felt that it would be essential in supporting his recovery. It became a mainstay of my husband’s recuperation in tandem with nutrition and lifestyle changes. When the surgeon who had carried out the operation, saw him some months later, he was amazed to see how well my husband looked - evidently the medical team hadn’t been sure as to whether my husband would be able to come through the operation at all.
Unfortunately, the second-hand mat didn’t last beyond the two years, so we decided that we should buy a new one and began searching the internet to find a supplier of this type of equipment. Fortunately, we came across the PEMF Centre – and more importantly, made contact with Gill Wilson.
From the first telephone conversation we had with her, we were very impressed by her knowledge, experience and approach. Gill responded to the message we had sent her that same evening because she didn’t want us to miss out on an offer that ran out that night. We had been thinking of buying one particular model. However, before entering intl sales talk, Gill wanted to gain an understanding of our experiences of the previous mats and appliances, as well as, our current health conditions (consequences of the operation, autoimmune issues, asthma, high blood pressure, hypothyroidism, osteoporosis…) As a result, she steered us towards another model which she felt would suit our needs better – and she was right.
Gill also spent time explaining how to get the best out of the mat and iSLRS. The payment process was easy and we received the iMRS system five working days later, despite the lockdown. In the interim, Gill had sent us clear information as to how to set things up, and once we had received it, she phoned us to ensure we had managed to complete the installation. Another phone call and email a few days later, gave us more detailed information and support.
It has been a great pleasure dealing with Gill. Apart from providing the information and support one might expect, she went the extra mile, and we are now enjoying our new mat and iSLRS with a greater understanding of how to use them. It was clear that Gill wasn’t interested in just selling us an iMRS system. She wanted to be sure that it was the right one for us, so that we would reap the full benefit from it.